Service
Service is an integral part of all our customer relationships. Here are the three main advantages you will see in a relationship with 3E Services, Inc.
- Support Services.
- Customer Communication.
- Responsiveness.
Support Services:
- Courier Pickups.
- Onsite Troubleshooting & Repair.
- Phone & Internet Tech Support.
- Research for obsolete items.
Customer Communication:
- Courteous associates.
- Action on all customer questions, complaints, or suggestions.
- Phone, Fax, or E-mail Notification on the status of all orders.
Responsiveness:
- 3 to 72 Hour Turnaround on Rush Repairs.
- Rapid 10-day or less Turnaround on Non-Rush Repairs.
- Changes made promptly to fine tune the repair process.
- Any phone messages you leave are returned promptly.