Why Choose UsHere are just a few reasons why you should consider 3E Services:
Rapid Turnaround TimeWe pride ourselves on turning around repairs in an efficient and cost effective manner for our customers by closely monitoring the time spent on each job. Our standard turnaround time is 10 days. We also provide ASAP service for orders needed in less than 5 business days and RUSH Service for orders with a turnaround of less than 2 business days. Exceptional ReliabilityOur strict quality control repair procedures IPC certified technicians enable us to get the job done right the first time. Our technicians use a comprehensive database of technical manuals to analyze and test (static, load, and operational) most equipment functions. Often, our technicians can anticipate and detect problems among discreet components on your equipment before they become a problem, helping you avoid costly failures in the future. Consistent Quality ControlUnlike some repair shops that base their profitability on only the volume of repairs they can turn around, 3E Services steadfastly maintains its commitment to quality over quantity. For this reason, we take the extra time to conduct two or more tests so that we can be certain your item has been repaired and serviced properly before being returned to you. Unique GuaranteeWe provide a 30-day, 100% money back guarantee on ALL items we sell or service for U.S. customers. Just send the unit back for warranty evaluation. Once verified, you can have the item repaired under warranty, refunded/invoice voided or have repair credit applied to your account. NO ONE ELSE in the industry stands behind their services to this degree, assuring you top-notch service backed by a unique guarantee. Extensive Repair WarrantyOur 2 Year Warranty is the longest in the industry. Most items we sell or repair can have a USL rider added to the warranty that provides you with an Unlimited Shelf Life security. Should it be 2, 5, 10 or more years before you use the item the 2 year warranty won't start until you place it into service. If you experience any problems with our services, we will repair any item again---free of charge---which we have verified as a valid warranty item, though we rarely encounter this situation. See our warranty for details. Continuous Job Status NotificationYou will receive regular phone calls, faxes, or e-mails notifying you if a job is delayed for any reason. In the near future, you'll be allowed to login to check the status of your job online. |